There is a change in elevator emergency code, that is being adopted across the country.
It incorporates a video camera and a 2 way text response system for the hearing impaired. It also allows the monitoring company better visibility into the elevator to see if there is an emergency that can not be audibly communicated through the phone line.
elevator code change
Centralarm is committed to being at the front of this change in elevator monitoring.
We are fully integrated with all of the new video two-way elevator systems, and our operators are fully trained on how to handle these emergencies.
The benefit of
Centralarm Elevator Monitoring
Here at Centralarm, we provide high-service, cost-effective elevator monitoring solutions. The difference of a professional monitoring center answering your elevators is significant.
Certified Operators
Our operators receive daily training on handling elevator emergencies. They also receive a certification from the national organization of emergency monitoring, the TMA 5 diamond standard, ensuring the level of professionalism and expertise required for life safety.
UL listed Monitoring Facilities
Both of our monitoring locations are UL listed, which is the gold standard for emergency monitoring facilities. This means our facility has been constructed to and is operated in accordance with the strictest standards.
Built on Infinus™
Infinus is our proprietary backbone. From our automation software, to our hot redundant monitoring sites, all aspects of our infrastructure are in duplicate or triplicate to ensure zero downtime. We also employ multiple data and phone carriers that we switch between in the event of a vendor outage.